Non Exec Director, Author, Marketeer & Mentor with a special interest in customer journey management across digital and face to face channels and the practical application of behavioural insights. Customer experience evangelist.
As a front-end developer, Kathryn focuses on the look and feel of our websites using wire-frames, mock-ups and client side code. She works closely with back-end developers to communicate and implement new design briefs, changes to existing websites and also liaises with clients throughout the development process until launch.
Claire looks after the digital marketing services within the delivery team ensuring the successful delivery and brand structure of marketing campaigns, website, SEO and digital marketing. She also works in Vouchermine within customer services, new sales and voucher design.